Big Macks 3D collects only what it takes to make your models, deliver your order and keep the site running. We don’t sell your information, we don’t rent it, and we don’t share it with advertisers.
What we collect
When you order: your email address, so we can send your files and receipt, and for printed orders, your name and shipping address. We keep a record of what you ordered and the options you chose so you can download it again later.
When you pay: payments are handled by Square. Your card number goes straight to Square and never reaches our servers. We see only whether the payment went through.
When you write to us: whatever you put in the Contact or Suggestion Box form, including your email address if you give it. We use it to answer you and for nothing else.
When you browse: like most websites, our server logs each page visit, including your IP address, your browser type, the page you came from and the pages you view. We use these logs to see which pages people find useful and to keep the site working. We keep them for up to one year.
Cookies
Our own cookies remember:
- the printer and colors you picked, so every model fits your printer without asking again
- that you’re signed in, if you sign in to see your orders
- a random visitor ID, so our page counts aren’t thrown off by repeat visits
We also use Google Analytics to understand how people find and use the site. It sets its own cookies and collects information such as the pages you visit and the kind of device you use. Google handles that information under its own privacy policy, and you can opt out with the Google Analytics opt-out add-on. We don’t use advertising cookies.
You can clear or block cookies in your browser. The site still works, but it will ask for your printer again.
Who else sees it
Only the services we need to run the store: Square for payment, the shipping carrier for printed orders, our email provider to send your receipts and files, and Google Analytics as described above. Each one gets only what its part of the job requires. We’ll also share information if the law requires it.
Your choices
You can ask to see the information we have about you, correct it, or have it deleted. Write to us through the Contact page or at bigmacks3d@gmail.com. We may need to keep order records for tax purposes, but we’ll tell you if that applies.
Children
The site isn’t meant for children under 13, and we don’t knowingly collect information from them.
Changes
If we change how we handle your information, we’ll update this page and the date below.
Last updated November 6, 2026.