These terms cover your use of bigmacks3d.com and anything you buy here. Big Macks 3D is run from Williamsburg, Virginia. By using the site or placing an order, you agree to them.
Orders and payment
Prices are in US dollars. The price you see at checkout, including shipping for printed orders, is the price you pay. Payment is taken by Square when you place your order. We may cancel an order and refund it in full if something goes wrong on our end, such as a pricing error or a model we can’t produce.
Every item is made to order, so all sales are final. See our Return Policy for how we handle problems, and our Shipping Policy for print times and delivery.
Your files
When you buy print-ready files, you get a license to print them for your own use. Print as many copies as you like, and keep or give away what you print.
The files themselves stay ours. Please don’t share, resell or post them, whether as they are or modified, and don’t sell prints made from them without asking us first.
Printing is up to you
We size every model to the printer you choose and test our designs on our own printers. Results still depend on your printer, settings and filament, so we can’t promise every print will come out perfectly. If a file won’t open or a part doesn’t fit, tell us and we’ll help.
Our models are made for everyday household use. They aren’t toys for small children, and they aren’t meant to hold food or drink unless the product page says so, or to bear loads beyond what the product page describes.
Our liability
We provide the site and our models as they are. To the extent the law allows, our total responsibility for any claim about an order is limited to what you paid for that order.
The law that applies
These terms are governed by the laws of the Commonwealth of Virginia.
Changes
We may update these terms from time to time. The version on this page when you place an order is the one that applies to it.
Last updated November 6, 2026.